Our prices

Details

• The price includes bed linen, hand and bath towels, table and kitchen linen, Wi-Fi, final cleaning and expenses such as electricity, water, heating and VAT.
• Our guests receive the “South Tyrol Guest Pass” as a welcome gift. With this digital ticket, all bus and train connections (except long-distance trains) throughout South Tyrol can be used conveniently and flexibly.
• The local tax of € 2.10 per person per night is not included in the rental price and will be charged additionally. Children and young people under the age of 14 are exempt from the tax.
• Surcharge for short stays of 3 to 4 nights: € 15.00 per day
• Infant equipment: A travel cot and a high chair are available free of charge on request.

Pets

We love animals - our hunting dog Britta is part of the family.
Nevertheless, our apartments are pet-free, especially out of consideration for allergy sufferers and other guests. We ask for your understanding.

Check-in & Check-out

The apartments are at your disposal at 4 pm at your arrival day.
Sunday is our family day and therefore we ask for your understanding that on this day arrival is only possible after 5 pm.
Please let us know your expected arrival time a few days before your arrival!

For a thorough cleaning of the apartments, we ask you to vacate them by 9:30 am on the day of departure.

Booking & booking guarantee

When you complete your booking, we ask you to transfer a deposit of 40% of the total amount of your booked stay (excluding local tax) to our account.
Your booking will be confirmed after receipt of the deposit.

Final payment of your booked stay

Please pay the balance by bank transfer one week before the day of arrival.

Start your vacation without worries

•  Cancellation policy: Please inform us in good time if you are unable to start your vacation! If in case something unpredictable should happen and you are not able to start the trip the following conditions are applied:
  Cancellation up to 60 days before the day of arrival is free of charge. Up to 14 days before the day of arrival we charge 60% of the booking price. Cancellations within 14 days before the start of the vacation are subject to a cancellation fee of 100% of the booking price.
  In case of no show (no arrival), delayed arrival or early departure, the guest is required to fully pay for the entire booking period.
• Travel cancellation insurance: We recommend that you take out our “Red Rooster Cancellation Insurance” when you book your stay. This will cover the cancellation fees and you can look forward to your vacation without any worries.
  You can find more information about the costs and taking out travel cancellation insurance here.

Disclaimer

We endeavor to provide correct and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. We reserve the right to make changes or additions to the information provided without prior notice. The respective offer or booking confirmation is binding. We accept no liability for the content of external links, despite careful checking of the content. The operators of the linked pages are solely responsible for their content.

Südtirol Alto Adige Guest Pass

Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info
Purpose: The personal data provided will be transmitted to the single coordinating body of the Guest Pass in order to enable the creation and use of the Guest Pass and to provide the associated services.
Recipient: In connection with the issue of the Guest Pass, your data will be transmitted to the Mobilitätskonsortium, VAT Nr. 02735170215, which acts as the cardholder and unified coordinating body and assumes the role of autonomous data controller in processing the transferred data. For further information regarding the processing to which the data will be subjected, you can send an email to privacy@moko.bz.it.
Legal basis: The legal basis for processing is Art. 6 (1) (b) of the GDPR.